Privacy Policy

This Privacy Policy ("Policy") constitutes a legally binding agreement between you ("User," "you," or "your") and Peerless Etiquette LLC, a Florida limited liability company ("Company," "we," "us," or "our"). By accessing, browsing, or using our website, mobile applications, services, products, courses, or any related platforms (collectively, the "Services"), you expressly acknowledge that you have read, understood, and agree to be legally bound by this Policy in its entirety. IF YOU DO NOT AGREE TO ALL TERMS OF THIS POLICY, YOU MUST IMMEDIATELY CEASE ALL USE OF OUR SERVICES. Your continued use of any Services constitutes irrevocable acceptance of this Policy and any amendments thereto. This Policy is incorporated by reference into our Terms of Service and Participant Agreement. In the event of any conflict between this Policy and other agreements, the terms most protective of the Company shall prevail.

We collect, process, store, and may share various categories of information, including but not limited to: PERSONAL INFORMATION: Full legal name, email address, phone number, physical address, date of birth, gender, photographs, professional information, social media handles, billing information, payment card details, and any other information you voluntarily provide. AUTOMATICALLY COLLECTED DATA: IP addresses, device identifiers, browser type and version, operating system, referring URLs, pages visited, time spent on pages, click patterns, cookies, web beacons, pixel tags, local storage data, session information, and other tracking technologies. THIRD-PARTY DATA: Information received from payment processors, analytics providers, advertising networks, social media platforms, data brokers, and other third-party sources. COMMUNICATIONS: All emails, messages, chat logs, support requests, feedback, reviews, testimonials, and any other communications with us or through our Services. BIOMETRIC & BEHAVIORAL DATA: Voice recordings, video recordings, facial recognition data (where applicable), typing patterns, mouse movements, and interaction behaviors. By using our Services, you expressly consent to the collection, processing, storage, and sharing of all such information without limitation.

We may use your information for any lawful purpose, including but not limited to: • Providing, maintaining, improving, and personalizing our Services • Processing transactions and sending related information • Sending promotional communications, marketing materials, and advertisements • Conducting research, analytics, and business intelligence • Enforcing our terms, policies, and legal rights • Complying with legal obligations and responding to legal requests • Detecting, preventing, and addressing fraud, security issues, and technical problems • Creating de-identified, anonymized, or aggregated data for any purpose • Training artificial intelligence and machine learning models • Sharing with affiliates, partners, service providers, and third parties • Any other purpose disclosed at the time of collection or with your consent You acknowledge that we retain sole discretion over how your information is used and that such use may change without prior notice.

We may share, sell, license, or otherwise disclose your information to: SERVICE PROVIDERS: Third parties who perform services on our behalf, including payment processing, data analysis, email delivery, hosting, customer service, and marketing. BUSINESS PARTNERS: Companies with whom we have joint marketing or business arrangements. ADVERTISING NETWORKS: Third-party advertising companies that may use cookies and similar technologies to serve targeted advertisements. LEGAL REQUIREMENTS: When required by law, subpoena, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others. BUSINESS TRANSFERS: In connection with any merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding. AFFILIATES: Our parent company, subsidiaries, and other companies under common control. WITH YOUR CONSENT: When you direct us to share information or provide consent. We make no guarantees regarding the privacy practices of third parties who receive your information. You assume all risks associated with any third-party data handling.

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. This may include retention for: • The duration of your account or relationship with us • As required by applicable laws and regulations • As necessary to protect our legal interests • Indefinitely, in anonymized or aggregated form You acknowledge that even after account deletion or termination of Services, we may retain certain information as required or permitted by law, and that complete deletion of all data may not be possible or practical. Backup copies, archived data, and information shared with third parties may persist beyond your relationship with us.

We implement reasonable administrative, technical, and physical security measures designed to protect your information. However, you expressly acknowledge and agree that: • No method of transmission over the Internet or electronic storage is 100% secure • We cannot and do not guarantee absolute security of your information • You transmit information to us at your own risk • We are not responsible for circumvention of any privacy settings or security measures • We are not liable for any unauthorized access, use, or disclosure of your information • You are responsible for maintaining the confidentiality of your account credentials IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY BREACH, HACK, UNAUTHORIZED ACCESS, DATA LOSS, OR SECURITY INCIDENT, REGARDLESS OF CAUSE, AND YOU HEREBY RELEASE AND HOLD HARMLESS THE COMPANY FROM ANY AND ALL CLAIMS ARISING FROM SUCH EVENTS.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including rights to access, correct, delete, or port your data. However, you acknowledge that: • Exercise of such rights is subject to applicable law and our verification procedures • We may deny requests that are unfounded, excessive, or conflict with our legal obligations • Certain data may be exempt from access, correction, or deletion requests • We may charge reasonable fees for manifestly unfounded or excessive requests • Deletion requests do not extend to data retained for legal compliance, dispute resolution, or legitimate business purposes To exercise any rights, contact us using the information provided below. We will respond within the timeframes required by applicable law. You may opt out of marketing communications by following the unsubscribe instructions in any email, but you cannot opt out of transactional or legal communications.

We use cookies, web beacons, pixels, local storage, and similar technologies to collect information, personalize content, serve advertisements, and analyze usage. By using our Services, you consent to our use of these technologies. Types of cookies we use: • Essential cookies required for basic functionality • Performance cookies for analytics and improvement • Functionality cookies for personalization • Advertising cookies for targeted marketing You may adjust your browser settings to refuse cookies, but this may limit your ability to use certain features of our Services. We are not responsible for any reduced functionality. We may use third-party analytics and advertising services that use their own cookies and tracking technologies subject to their own privacy policies.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, do not use our Services or provide any information to us. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information. If you believe we have collected information from a child under 18, please contact us immediately. Parents and guardians are responsible for monitoring their children's online activities and ensuring compliance with this Policy.

Your information may be transferred to, stored, and processed in the United States or any other country where we or our service providers operate. By using our Services, you consent to such transfers regardless of the data protection laws of your jurisdiction. We make no representations regarding the adequacy of data protection laws in any jurisdiction. You acknowledge that: • Data protection laws may be less protective than those in your jurisdiction • You assume all risks associated with international data transfers • We are not responsible for any actions of foreign governments or third parties • Standard contractual clauses or other transfer mechanisms may not provide adequate protection BY USING OUR SERVICES, YOU EXPRESSLY WAIVE ANY CLAIMS ARISING FROM INTERNATIONAL DATA TRANSFERS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO THIS POLICY, YOUR USE OF OUR SERVICES, OR ANY PRIVACY-RELATED MATTER, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES. THE COMPANY'S TOTAL CUMULATIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THIS POLICY SHALL NOT EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT YOU PAID TO THE COMPANY IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00). THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless Peerless Etiquette LLC, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees and legal costs) arising from: • Your use of the Services • Your violation of this Policy • Your violation of any third-party rights, including privacy rights • Any information you provide to us • Any breach of your representations or warranties • Any claims by third parties arising from your actions or omissions This indemnification obligation survives termination of your relationship with us and shall be binding upon your heirs, executors, administrators, successors, and assigns.

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. AGREEMENT TO ARBITRATE: Any dispute, claim, or controversy arising from or relating to this Policy, your use of our Services, or any privacy-related matter shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. CLASS ACTION WAIVER: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. JURY TRIAL WAIVER: YOU HEREBY WAIVE ANY RIGHT TO A JURY TRIAL IN CONNECTION WITH ANY DISPUTE ARISING FROM OR RELATED TO THIS POLICY. ARBITRATION PROCEDURES: • Arbitration shall take place in Florida or another mutually agreed location • The arbitrator shall apply Florida law and applicable federal law • The arbitrator's decision shall be final and binding • Judgment on the arbitration award may be entered in any court of competent jurisdiction • Each party shall bear its own costs, except as otherwise provided by the AAA Rules EXCEPTIONS: Claims may be brought in small claims court if eligible. Either party may seek injunctive relief in court for intellectual property infringement. OPT-OUT: You may opt out of this arbitration provision by sending written notice within 30 days of first using our Services to: Peerless Etiquette LLC, Legal Department, [Address]. Opting out will not affect other provisions of this Policy.

This Policy shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law principles. Subject to the arbitration provisions above, any legal action or proceeding shall be brought exclusively in the state or federal courts located in Florida, and you hereby consent to the personal jurisdiction and venue of such courts. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising from or related to this Policy must be filed within ONE (1) YEAR after such claim or cause of action arose, or be forever barred.

We reserve the right to modify, amend, or update this Policy at any time, in our sole discretion, without prior notice. Changes become effective immediately upon posting to our website. Your continued use of our Services after any changes constitutes your binding acceptance of the revised Policy. It is your responsibility to review this Policy periodically for updates. We may, but are not obligated to, notify you of material changes via email or prominent notice on our website. However, such notification does not affect the effectiveness of any changes. The "Last Updated" date at the top of this Policy indicates when the most recent changes were made.

If any provision of this Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such finding shall not affect the validity of the remaining provisions, which shall continue in full force and effect. In such event, the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent. This Policy, together with our Terms of Service and Participant Agreement, constitutes the entire agreement between you and the Company regarding privacy matters and supersedes all prior agreements, representations, and understandings. No waiver of any provision shall be deemed a waiver of any other provision, and no waiver shall constitute a continuing waiver.

For questions, concerns, or requests regarding this Privacy Policy: Peerless Etiquette LLC Legal & Privacy Department Email: legal@peerlessetiquette.com For data protection inquiries, please include "PRIVACY REQUEST" in the subject line. We will endeavor to respond to all legitimate inquiries within a reasonable timeframe as required by applicable law. BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS PRIVACY POLICY, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.